Upwork does not recognise my city

[Audrey M]

Hi,

I am trying to create a profile on upwork but I am unable to complete the process because upwork does not recognize my city.

Please help.

Thank you

[Petra R]

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Audrey M wrote:

I am trying to create a profile on upwork but I am unable to complete the process because upwork does not recognize my city.

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That is probably because you have "accidentally" set your country as "Great Britain" although you are in Kenya.

[Goran V]

Hi Audrey,

I`ve updated your country and you can go update the rest of your address now, if further help is needed let me know. Thank you.

[Audrey M]

Thank you,

I am still experiencing the same problem though.

[Goran V · Accepted solution]

Hi Audrey,

Please clear your cache and cookies or log in with another browser, if you`re still experiencing the same problem let me know. Thank you.

[Audrey M]

Thank you,

This worked.

[Mandlenkosi C]

l am having the same problem and have tried clearing cache, its not working

[Joanne Marie P]

Hi Mandlenkosi,

Can you please share the name of the city so I can check? Thanks!

[Mandlenkosi C]

Bulawayo

[Bojan S]

Hi Mandlenkosi,

Unfortunately, Upwork isn't able to service some countries and these countries aren't available in the location settings.