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Upwork does not recognise my city

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Active Member
Audrey M Member Since: Feb 25, 2019
1 of 19

Hi,

I am trying to create a profile on upwork but I am unable to complete the process because upwork does not recognize my city.

Please help.

Thank you

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 19

Audrey M wrote:

 

I am trying to create a profile on upwork but I am unable to complete the process because upwork does not recognize my city.

 


That is probably because you have "accidentally" set your country as "Great Britain" although you are in Kenya.

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
3 of 19

Hi Audrey,

 

I`ve updated your country and you can go update the rest of your address now, if further help is needed let me know. Thank you.


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Active Member
Audrey M Member Since: Feb 25, 2019
4 of 19
Thank you,

I am still experiencing the same problem though.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
5 of 19

Hi Audrey,

 

Please clear your cache and cookies or log in with another browser, if you`re still experiencing the same problem let me know. Thank you.


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Active Member
Audrey M Member Since: Feb 25, 2019
6 of 19

Thank you,

 

This worked.

 

Active Member
Mandlenkosi C Member Since: Mar 4, 2019
7 of 19

l am having the same problem and have tried clearing cache, its not working

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
8 of 19

Hi Mandlenkosi,

 

Can you please share the name of the city so I can check? Thanks!


-Joanne
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Active Member
Mandlenkosi C Member Since: Mar 4, 2019
9 of 19
Bulawayo
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 19

Hi Mandlenkosi,

 

Unfortunately, Upwork isn't able to service some countries and these countries aren't available in the location settings.

~ Bojan
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