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Upwork membership payment failed but $1 verification deducted everytime I tried to make payment.

ae6dbb15
Active Member
Noman S Member Since: Nov 16, 2020
1 of 3

I have added payment method to upgrade membership and tried several methods. Overtime I click on payment, my card is charged $1 but receives message on upwork that "Your payment could not be processed. Please choose an alternate payment method or retry again later." and from my bank "Dear Client, USD 1.00 have been paid at Upwork -CardValidate Dublin IE on 16-11-20 using Debit Card no. ending with..."

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 3

Hi Noman,

 

When adding a credit card Upwork may also put a temporary $1.00 USD authorization hold charge on your credit card to confirm the card number is valid. This charge is separate from the 2 small charges used for credit card verification. I checked and it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

 

Thanks!

~Andrea
Untitled
ae6dbb15
Active Member
Noman S Member Since: Nov 16, 2020
3 of 3

Dear Andrea G,

Thanks for reply. I use both cards for online purchase and never get declined. Also if both are charged, it means cards information is valid. I am unsure how can I pay otherwise, as paypal doesnt work in Pakistan.

Regards,

Noman