🐈
» Forums » New to Upwork » Re: Upwork plan not upgraded
Page options
karan_appunik
Community Member

Upwork plan not upgraded

I have upgraded my upwork plan form basic to plus. But it's still showing basic plan only.

I have also recieved the confirmation mail about the plan upgradation with the reference ID of the payment.

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Karan,

 

You have upgraded your Agency plan and not your freelancer. Your agency is on the Plus plan but your freelancer profile is on our Basic plan as designed. If you have any additional questions let me know, thank you.

~ Goran
Upwork

I have the bank statement which shows that I have paid $10 to upgrade my freelancer plan not agency plan.
You don't provide Agency to update with Plus plan in $10.

Hi Karan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.

~ Goran
Upwork
Latest Articles
Featured Topics
Learning Paths