Apr 8, 2019 03:02:11 AM by Karan P
I have upgraded my upwork plan form basic to plus. But it's still showing basic plan only.
I have also recieved the confirmation mail about the plan upgradation with the reference ID of the payment.
Apr 8, 2019 03:32:05 AM by Goran V
Hi Karan,
You have upgraded your Agency plan and not your freelancer. Your agency is on the Plus plan but your freelancer profile is on our Basic plan as designed. If you have any additional questions let me know, thank you.
Apr 8, 2019 03:41:11 AM by Karan P
Apr 8, 2019 04:45:16 AM by Goran V
Hi Karan,
One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.