Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Upwork plan not upgraded

Active Member
Karan P Member Since: Mar 13, 2019
1 of 4

I have upgraded my upwork plan form basic to plus. But it's still showing basic plan only.

I have also recieved the confirmation mail about the plan upgradation with the reference ID of the payment.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Karan,

 

You have upgraded your Agency plan and not your freelancer. Your agency is on the Plus plan but your freelancer profile is on our Basic plan as designed. If you have any additional questions let me know, thank you.


Untitled
Active Member
Karan P Member Since: Mar 13, 2019
3 of 4
I have the bank statement which shows that I have paid $10 to upgrade my freelancer plan not agency plan.
You don't provide Agency to update with Plus plan in $10.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Karan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.


Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS