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Upwork says I am using New device and asks security answer everytime I log in.

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Active Member
Tri N Member Since: Feb 18, 2020
1 of 2

I am new to Upwork and every time I logged in after logged out, it says my browser is new device and asking security answer every time.I just use one WiFi and brave browser, maybe it is the reason? And it will affect my account later?It is a little bit of scary that Upwork says I am accessing via New device.What should I do? And what can be affected to my account?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Tri, 

Do you clear your browser's cache and cookies every time, or do you access your account in different machines (laptops/desktop computers/mobile phones)? It's very likely that this is the case. I can confirm that it doesn't look like there are any issues with your account. But if you suspect anything, it's always best to update your password and security question to keep your account secure.


-Avery
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