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marianne_pierce
Community Member

Upwork won't let me change my country in the sign up

I'm signing up for Upwork and i have everything in my Profile except my country. It's stuck on Albania and won't let me change it.

ACCEPTED SOLUTION

Thanks, Marianne. Your location information has been updated.

~ Valeria
Upwork

View solution in original post

77 REPLIES 77

Hi lliriana,

 

Just to confirm, do you mean Kosovo?

 

 

~ Joanne
Upwork

I want to change my country on my profile. I am now living in Australia (sydney). Can you please help me ?

Thank you in advance
Chloé Cohen

Hi Chloe,

 

Your Country was updated as you requested. Thank you for reaching out to us! 

~ Bojan
Upwork

Valeria, I have the same problem. I can't change my country when registering??

 

It says I'm in China when I'm actually in Spain...

 

Help!

 

**Edited for Community Guidelines**

Hi Jose,

 

Your country has been updated to Spain as per your request.

 

Thank you.

~ Aleksandar
Upwork

Thanks so much!! So my application is up for review?

Hi Jose,

 

I checked and it seems that your account was already accepted. Could you please let me know if you are referring to another account?

 

Thank you.

~ Aleksandar
Upwork
jyamid
Community Member

Hi, im from the Philippines and I can't change my country also

AveryO
Community Manager
Community Manager

Hi Janico, 


Your country has now been updated to the Philippines and you should be able to update your address accordingly. 


~ Avery
Upwork
kokiridude
Community Member

Hello! I'm also having the same problem. My account seems to be stuck showing UK and I live in Canada! Can you help? Thanks!

AveryO
Community Manager
Community Manager

Hi John, 


I've update your country to reflect to Canada. Please let me know if there are other issues. 


~ Avery
Upwork

Hi! I'm having the same issue for whatever reason.

 

Can we change my country to the United States?

Hi Mike, 

I just updated your country, you can double check your address now and edit it if something is not right. If you have any additional questions feel free to post them here, thank you.

~ Goran
Upwork

The same ussue, can you change my country from US, to Kazakhstan.

BojanS
Community Manager
Community Manager

Hi Yevgeniy,

 

We have updated your country from our end to Kazakhstan. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
Upwork

Hi, can someone change my country to Thailand please? It is currently on the UK.

 

Many thanks

Hi Josh,

 

Your country is now updated, if further help is needed let me know. Thank you.

~ Goran
Upwork

I also cannot change my country form Turkey to UK. What should I do?
BojanS
Community Manager
Community Manager

Hi Bilgin,

 

We have updated it from our end to the United Kingdom. Let us know if you need further assistance. 

 

Thank you.

~ Bojan
Upwork

Thank you so much. Now system asks me to fill in the Street , but it
doesn't allow me to write anything. It is Grey. Plase write "Albert Road"
there.
BojanS
Community Manager
Community Manager

Hi Bilgin,

 

I checked this for you and I was not able to replicate the issue you are experiencing. Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.

~ Bojan
Upwork
bilginunal
Community Member

I also cannot change my country form Turkey to UK. What should I do?

Hi.
My country appears as Spain and I live in the UK.

Thanks.

Hi Iris,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
janaye-powers
Community Member

It keeps saying I’m in Albania but my location is Charlotte, NC United States

Hi Janaye,

 

Your Country was updated to the United States. Feel free to add the rest of your address information to your profile.

 

Thank you!

~ Bojan
Upwork
a_sugino
Community Member

How come this bug is still not fixed? I am also unable to change my country despite not setting up my profile completely.

Hi Andrea,

 

I'm sorry for the inconvenience this has caused you. Could you please let us know into which country would you like us to update your profile?

 

Thank you.

~ Aleksandar
Upwork

United States of America please!

BojanS
Community Manager
Community Manager

Hi Andrea,

 

Thank you for following up! Your Country was successfully updated to the US.

~ Bojan
Upwork

I can't change my country I live in the United States of America

Hi Larimar, 

I have updated your country to the US as requested. You should now be able to update your address by accessing your Contact Info page (Settings > Contact Info).


~ Avery
Upwork
abdullahshahid23
Community Member

Hi there,

 

I would also like my country changed. I am in Pakistan but my country is stuck on United States. Thanks!

Hi Abdullah,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
craiu-ovidiu
Community Member

Hi,

 

I have the same issue, I'm from Romania.

 

Thank you.

Hi Ovidiu,

 

Your Country was updated as per your request.

 

Thank you!

~ Bojan
Upwork
l_roddy
Community Member

Hi, 

 

My country location is UK but I am based in Ireland, could someone please change mine to Ireland? 

 

Thanks, 

Laura

Hi Laura, 

 

Your country has been updated to Ireland. Thanks!

~ Joanne
Upwork
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