Mar 21, 2019 10:29:51 AM by Joana C
Hi! I'm getting this emails "Please re-submit your taxpayer information for VAT". I re-submited 3 or 4 times already and its not being accepted and I don't understand why. I'm from Portugal and our VATs are 9 digits numbers and the rate is 23%. Can someone help me? I'm submiting mine correctly and it keeps getting declined.
Mar 21, 2019 11:35:38 AM by Bojan S
Hi Joana,
Could you please confirm if the VIES website were able to validate your VAT number? If so, please add your VAT number in the same exact format that VIES is able to validate it. Let us know if you need further assistance.
Thank you.
Mar 21, 2019 12:30:02 PM by Joana C
Mar 21, 2019 01:22:07 PM by Bojan S
Hi Joana,
I just checked the link again, and it's working as expected. Kindly, use this one:
http://ec.europa.eu/taxation_customs/vies/vatRequest.html
(You can copy/paste it in your browser or Search for VIES Site)
Let us know if you need any further assistance.
Thank you.
Mar 22, 2019 04:15:50 AM by Joana C