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Azeem's avatar
Azeem R Community Member

VERIFY MY ACCOUNT?!

My payment is not being taken out of my account to verify my account.

 

Anyone else have this issue in the verification stage?

 

Kind regards

 

Azeem

3 REPLIES 3
Valeria's avatar
Valeria K Community Member

Hi Azeem,

 

I checked and it looks like the verification amounts have already been charged to your payment method. You can try contacting your bank directly to check on that if you still don't see them in your statement.

~ Valeria
Upwork
Azeem's avatar
Azeem R Community Member

I have just seen the payment has been taken out of my account but how do I now verify the account?

 

When I go to payment methods it says go to customer support which takes me back to this page???

 

Kind regards

 

Azeem,

Goran's avatar
Goran V Retired Team Member

Hi Azeem,

One of our team members will reach out to you directly via ticket and assist you further with this. You can access your tickets on this Link, thank you.

~ Goran
Upwork
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