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Nigel's avatar
Nigel R Community Member

Vat information not recognised (UK)

Does upwork operate in the UK?

I’ve been trying to get my vat number accepted but keep getting responses that they can not verify the taxpayer information.

It’s been operating for over 15 years so it’s not that it’s recent.

 

I’m guessing that upwork can’t validate UK information?

4 REPLIES 4
Jonathan's avatar
Jonathan H Community Member

Not sure myself as im not vat registered. However, they do charge me VAT which leads me to believe that they must be UK registered? (though i clearly have no expertise in this field whatsoever.)

Bojan's avatar
Bojan S Community Manager

Hi Nigel,

 

One of our agents will reach out to you directly via a support ticket to assist you with adding your VAT number.

 

Thank you for reaching out to us!

~ Bojan
Upwork
Patrick's avatar
Patrick L Community Member

Hi there i have exactly the same issue. My UK VAT in is VIES format and it is indeed correct. Can someone please get in contact with me to fix this issue asap?

 

Many thanks

Patrick

Bojan's avatar
Bojan S Community Manager

Thank you for reaching out to us, Patrick.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork