Verification ID error messages

[cc681c7e]

Hi everyone, 

Could I please seek support in verification errors when uploading an Australian passport and completing a selfless through my camera? Everytime I attempt, there's an error and I can't locate an email address for support. While the get support function doesn't help me at all. I really appreciate any assistance. 

Kind regards, 

Steve

[g_vasilevski]

Hi Steve,

Could you share the text of the error you're receiving on your end? Thank you.

[cc681c7e]

Hi team,

Please find the screenshot attached when I try to upload either my
Australian passport or Australian licence.

Thank you in advance.

Kind regards,

Steve

[AndreaG]

Hi Steve,

It doesn't look like there are any images attached to your post. Could you please click on this button and upload the screenshot from there?

[cc681c7e]

Hi there,

The link took me to an image which I couldn't press on. Could there be an
email address I can send my passport and selfie to verify my identity?

Thank you in advance.

Kind regards,

Steve

[PradeepH]

Hi Steve,

Thank you for your message. I would like to clarify that the image was shared to show how you can upload a screenshot of the error while responding to the forum messages. Let us know if you are still unable to upload the screenshot.

Thank you

Pradeep