Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Verification declined

iprotti
Active Member
Isabel P Member Since: Apr 16, 2021
1 of 2

I was asked to verify my ID, so I uploaded a scan of my U.S. Passport, but the verification was declined and my account was placed on hold without any further explanation. I am unable to resubmit verification, and received no indication as to why it was declined. Is there anything more I can do about this? 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Isabel,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS