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eagebhart
Community Member

Verification without SMS ?

I am currently traveling in Europe and my US number is not currently working, it emergency only. No texts. No calls really.
I cannot see a way to finish my profile without SMS. The help says to change my account settings, but I dont see a way to do that. What can I do ?
Thanks,
Eric
3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Eric,


Your address needs to reflect your current location. Please confirm your country and our team will update it. Once you`re back in the US you will be able to change your address and complete the verification. Thank you.

~ Goran
Upwork

At this time I am in France.

So I can verify while I am here, wherever I am, and then do it again when I change locations ? But, in settings as far as I can tell there is no way to change my country. My company location and where I pay taxes is in the US.

Why is a phone even necessary ? That seems rather arbitrary to me. It is exclusionary.

Hi Eric,

 

Our team updated your country to France and also reached out to you via ticket to assist you further. You can access your tickets on this Link, thank you.

~ Goran
Upwork
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