Mar 28, 2020 08:41:14 PM by Ryuu A
I created this account under the name I typically sign to what I write (my pen name, in other words), believing this was an accepted practice, and that there would be an option to add a "verified name" (there are various mentions of photo identification connected with this, for which I was not asked at any point) at some point during account creation. Is this not the case? It has rejected my banking information. I am presently very confused about how this is supposed to work. The option for manual review also does not seem to function, but rather leads me to this. I am now, I admit, quite confused.
Mar 28, 2020 10:26:45 PM by Aleksandar D
Hi Ryuu,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 28, 2020 11:34:42 PM by Ryuu A
Thank you; I've already submitted a name change request. I'm new to this, so I appreciate your patience with me.