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Verify Bank Account

Active Member
Josh G Member Since: Dec 29, 2017
41 of 238

Hey I am still waiting on my deposit to my bank in order to verify my account it has been more than 5 days please help. Thanks 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
42 of 238

Hi Josh,

 

Please, check if the bank and routing number are correct for ACH direct deposit. You may need to contact your bank to confirm that information and re-add it to your Upwork account.

~ Valeria
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Active Member
Annika K Member Since: Jun 5, 2017
43 of 238

Hi Goran,

 

Hope you're doing well!

 

I submitted my bank info and made a mistake when I asked to verify it. It says that I need to type in the two amounts that are deposited by upwork. I, unfortunately, misread that and typed in two random amounts on my statement, Now, it says verification has failed. Because of this, I cannot submit to jobs.

 

Please tell me how I can fix this.

 

Thank you,

 

Annika

Moderator
Avery O Moderator Member Since: Nov 23, 2015
44 of 238

Hi Annika, 


Someone from the team will reach out to you to sort this out. 


-Avery
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Active Member
Christopher G Member Since: Jun 25, 2017
45 of 238

I'm having the same issue & have not been able to contact anyone. It has been a week please make it easier to contact your team instead of consistently routing me to unbelievably unhelpful methods of assistance.

Active Member
Erika G Member Since: Jun 26, 2017
46 of 238

I am having this same issue. 

Very difficult to contact any customer service on here....

Moderator
Avery O Moderator Member Since: Nov 23, 2015
47 of 238

Hi Erika, 

Could you please try Valeria's suggestion above. Make sure that you've entered your details and the bank routing numbers correctly, and please also check with your bank regarding the correct information. 

Let us know if the issue persists. 


-Avery
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Active Member
Adriana N Member Since: Jun 30, 2017
48 of 238

please contact me, i have the same problem

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
49 of 238

Adriana,

 

Please, allow a couple of days for the small charges to show in your bank statement. If they don't, please check if the information you entered, such as the account and routing numbers, is correct.

~ Valeria
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Active Member
Maggie W Member Since: Jul 5, 2017
50 of 238

I have the same issue, would someone be able to help me out.

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