I was hoping to begin working with someone ASAP and the ID I uploaded was immediately sent to a processing page where I will have to wait days. I am normally able to try and reupload my ID if it is not clearly processed right away, I have never been stalled like this. Is it possible to cancel my upload and try again for immediate approval or does Upwork employ live chat agents that can view a live video of the ID? Anything at all to move forward today?
Solved! Go to Solution.
Sorry about any inconvenience this may have caused you. I've checked with the team and they confirmed your verification has passed. You should be able to post the job and start working with your freelancer.