Video id verification for my friend redirects to job feed page

[xinnah]

Hello, My friend's video verification link redirects to the job feed page now how will he verify his account? His profile link:**Edited for Community Guidelines** We just need to get his account verified so that he can start finding work. Thank you.

[mtngigi]

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Md Ali Z wrote:
Hello, My friend's video verification link redirects to the job feed page now how will he verify his account? His profile link: **Edited for Community Guidelines** We just need to get his account verified so that he can start finding work. Thank you.

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Upwork will not share information about another person's account with you. You friend needs to work any issues out themselves.

[lysis10]

I don't get it. The account is dead.

[JoanneP · Accepted solution]

Hi Md Ali,

I checked, and it looks our team has already reached out to your friend previously regarding his account status. Please have your friend refer to the email that was sent to him from our team. Thank you!

[xinnah]

Thank you for your response,

I am posting on behalf of him because every time he tries to log in to the upwork help center and the community it redirects him to my feed page.

We need a solution for verifying his account because his video verification link not working.

Thank you

Md Ali Zinnah