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Video id verification for my friend redirects to job feed page

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Active Member
Md Ali Z Member Since: Mar 21, 2020
1 of 5

Hello, My friend's video verification link redirects to the job feed page now how will he verify his account? His profile link:**Edited for Community Guidelines** We just need to get his account verified so that he can start finding work. Thank you.

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Community Guru
Virginia F Member Since: Feb 15, 2016
2 of 5

Md Ali Z wrote:
Hello, My friend's video verification link redirects to the job feed page now how will he verify his account? His profile link: **Edited for Community Guidelines** We just need to get his account verified so that he can start finding work. Thank you.

Upwork will not share information about another person's account with you. You friend needs to work any issues out themselves.

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Community Guru
Jennifer M Member Since: May 17, 2015
3 of 5

I don't get it. The account is dead.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
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4 of 5

Hi Md Ali,

 

I checked, and it looks our team has already reached out to your friend previously regarding his account status. Please have your friend refer to the email that was sent to him from our team. Thank you!


-Joanne
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Active Member
Md Ali Z Member Since: Mar 21, 2020
5 of 5

Thank you for your response,

I am posting on behalf of him because every time he tries to log in to the upwork help center and the community it redirects him to my feed page.


We need a solution for verifying his account because his video verification link not working.

Thank you

Md Ali Zinnah