Video verification

[ali_mohammadi]

I have done the video verification and after more than 24 hours I have received nothing from you but a notification which says I need to complete the video verufication

[AveryO]

Hi Ali, 

I'll go ahead and check your account with the team handling your case, and I'll get back to you once I have more information. 

[t5mrich]

It's been over the 24 hours that I was told that  my account would be updated.  What's up with that?  If it's going to take longer, just be honest and say so.  If it should have already been done...maybe an apology?  I'm sure I'm not the only one who's losing potential work over this.

[AveryO]

Hi Richard, 

I'm sorry if there's a delay in reviewing your account. I have followed it up with the team who is handling your account issue, and I will let you know once I have more information.