Much success to you all! Question- My company is here in Canada and we already have an established business line & number. I have recently hired a virtual assistant/receptionist/scheduler in the Philipines. What program or app can I use that will allow her to receive and make outgoing calls?
I don't know what other people use, but I have in the past used Skype - with a monthly subscription of unlimited calls (price will depend on where she will call to, I believe just to North America it's a few dollars, and the entire world is $14).
I also bought a skype number, so I was able to make and receive calls. Also send texts, but not receive those.
Hope that helps!
In another lifetime, I used to have a virtual Google number before, which I was able to use on my phone. Calls were made through Hangouts. Hopefully, this helps you conduct your business.
MagicJack is great for making and receiving free calls. Can be used by customer service people anywhere in the world to receive U.S./Canada calls for free, and make U.S./Canada calls for free.
I have used it for years and still do.