Jul 28, 2020 01:32:03 PM by Pavel K
Hi everyone! I registered on UpWork when I stayed in the Czech Republic. Currently I live in the United States. I am not an American citizen, but I have a work permit (based on a student visa F-1).
I can't change my address to the american one, as the web-site says I should provide the W-8BEN form first. Does anyone know how to change the address from Czechia to USA and how to upload the form?
Also, as someone who stays here on a student visa with a work permit, do I have to provide ITIN, foreign tax identifying number and claim of tax treaty benefits?
Thanks!
Jul 28, 2020 02:09:32 PM by Andrea G
Hi Pavel,
You can update your contact information on your account to match your physical location by going to Settings> Contact Info> Location. If you are located in the U.S. you'll need to complete the W-9 form to access your earnings. About your Visa situation, we can't advise you on whether you are eligible to work on Upwork. If you are not clear on whether you can use Upwork to find and perform services for clients, you may want to discuss your situation with an immigration attorney or other trusted advisor.
Thank you!
Jul 28, 2020 02:19:02 PM by Pavel K
I can't update my account contact information and change the address because the web-site asks me to fill out the form first. And I can't fill out the W-8BEN form because the address is set to the Czech Republic. That's the issue.
Jul 28, 2020 03:15:50 PM by Bojan S
Hi Pavel,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.
Jul 28, 2020 04:53:13 PM by Pavel K
Just tried to log in and change my address from another browser. The issue still persists.
Thanks
Jul 28, 2020 06:43:45 PM by Joanne P
Hi Pavel,
One of our team members will reach out and assist you directly via a support ticket. Thank you!