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» Forums » New to Upwork » Re: Want to cancel new contract
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mallyc
Community Member

Want to cancel new contract

I want to cancel with, what I believe is good reason, my clients website gave me 3 virus' within the first 8 hours of project.

2 REPLIES 2
petra_r
Community Member

Fix your computer and update your AV software.

 

So you want to end the contract? Use the "end contract" function. Go to My Jobs - All Contracts - Click on the contract - the 3 dots on the right and choose "End Contract."

yitwail
Community Member

Before ending the contract, you might mention the malware to the client, who may not be aware of it, so it can be fixed, in which case you’ll earn the client’s gratitude. If it’s a WordPress website, malware is always a possibility because many sites have poor security or outdated code.
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"No good deed goes unpunished." -- Clare Boothe Luce
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