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Re: We put in wrong $$ amounts to confirm card too many times - now locked.

268f91be
Active Member
Colean S Member Since: Apr 19, 2018
1 of 2

There is no way to contact UpWork support. We put in wrong $$$ amounts to confirm our credit card. Now it says too many attempts and to contact support. We now have the right amounts on CC statement... and no way to really contact support.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi Colean,

 

Sorry to hear you run into issues verifying your payment method. We'll have one of our agents reach out to you shortly and assist you with the process.

~ Valeria
Upwork