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Michael's avatar
Michael A Community Member

We were unable to process your proposal due to missing address information. Add your full address.

Tried to update my address multiple times in my profile but still the same error happening please help me guys

 

 

We were unable to process your proposal due to missing address information. Add your full address.

3 REPLIES 3
Joanne's avatar
Joanne P Retired Team Member

Hi Michael,

 

I reviewed the address you added to your account, and it looks like you missed adding your city. Please update your address again, and kindly make sure to fill in all the requested information in the address section. After that, you may try to submit your proposal again. Let us know if you need further assistance. Thank you!

~ Joanne
Upwork
Sabrina's avatar
Sabrina S Community Member

Hi,

 

This is happening to me too and my address details are seemingly correct.

Bojan's avatar
Bojan S Community Manager

Hi Sabrina,

 

I checked this for you and looks like the City field under your address information is still not filled. Please, try clearing your cache and cookies and using a different browser to log in to your account and fill all the fields under your location information.

 

If the issue persists after this please let us know and our team will assist you further.

 

Thank you!

~ Bojan
Upwork