Jan 21, 2019 07:15:22 AM by Nathalie P
Hello, Everybody! Today, finally, I become as TOPRATED on Upwork, but I cannot find any informations about it. Does this status have any benefits? Or somee other pluses and minuses? Can they take this status from me in any situations?
Thank you! I would like to collaborate with you!
Jan 21, 2019 09:27:04 PM by Sagar S
I can tell you about 2 benefits
1) If any clients give you unfair feedback and leave a very bad public review. What will you do?
You can use your top rated park to remove the public feedback from your profile, not every time though. Still, this is a very good benefit of being top rated.
2) You got any problem and you want Upwork's help. In that case, as a top-rated freelancer, you can directly chat with any support executive. You already know that a normal freelancer does not get the benefit of direct chatting with the support team.
And, a bonus benefit. Normally people seek the top in any field.
Mar 29, 2020 12:52:35 PM by Naveed A
Brother how we can direct chat with upwork customer support. is there any link or any portal for it ?
Mar 29, 2020 05:04:42 PM by Joanne Marie P
I'd be happy to assist you. Could you please share more information regarding your concern? Also, you can find more information on how you can reach out to Upwork support on this help article.
Jan 21, 2019 09:44:11 PM by Avery O
As a Top Rated Freelancer, you get the following perks:
You may read more about it here.
Jan 25, 2021 07:51:01 AM Edited Jan 25, 2021 07:53:31 AM by Geoffrey M
Jan 25, 2021 09:04:30 AM by Andrea G
Thank you for sharing your thoughts! The five-day security hold still applies for fixed-price contracts. We are reviewing the impact of making these payments faster too; we will keep you posted.
May 22, 2021 02:52:59 AM by Salem F
May 22, 2021 08:22:12 AM by Nikola S
I am sorry for the late response. We don't currently have any new information regarding fixed-price contracts. The five-day security hold still applies for fixed-price contracts. If there are any changes in the future, we'll make sure to update the community.