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Re: What does interview mean on Upwork?

Ace Contributor
Philip D Member Since: Feb 15, 2017
1 of 6

Hello everyone,

Hope everyones weekend is going well. I am very new to Upwork and am a wee bit confused about Upwork "Interviews". So I would like to ask here before proceeding really.

I know what an interview is in terms of job hunting, but I recently moved from another freelance website and the process is different.

I notice that there is an option for voice or video call above the message, but does this necessarilly mean I need to call them? I am prepared to do this, but would rather keep communications in instant messages so I can refer to it later if needs be.

I am also quite nervous too if I'm honest.

I have tried searching on the forum, but even searching interview didn't return any results.

Community Guru
John K Member Since: Feb 17, 2015
2 of 6



Welcome to Upwork. I'm not surprised you couldn't find anything by searching the forum, you'll have better luck using Google, but that's beside the point. An "interview" at Upwork means a client has responded to your proposal or your acceptance of an invitation. There's no need to use the audio or video features unless the client requests it. Hope this helps.

"No good deed goes unpunished." -- Clare Boothe Luce
Community Guru
Mary W Member Since: Nov 10, 2014
3 of 6

Sometimes the client will want to use audio or video to verify you are who you say you are.  (for example, a profile that says "fluent" in English and a freelancer who can barely speak English).  Depends on what category your skills encompass.


I'm in the legal field, so often clients want to talk to me about how my background fits their needs.  I usually schedule a telephone appointment in that case.

Community Guru
Jennifer M Member Since: May 17, 2015
4 of 6

I really hate their wording for the process. "Candidacy" is terrible. An "interview" is just you chatting with the buyer. "Candidacy" makes it sound like I'm looking for a jerrrrb and I'm shortlisted when in fact it just means the buyer pinged me or I responded to an invite. It means nothing more.


I hate "interview" a whole lot less than "active candidacy." Both just mean that you're chatting with a buyer.

Community Guru
Preston H Member Since: Nov 24, 2014
5 of 6

re: "I notice that there is an option for voice or video call above the message, but does this necessarilly mean I need to call them"


I have completed over 100 jobs on Upwork.


Only rarely have I ever spoken to a client on the phone or via video chat. Mostly I use Upwork messaging.


I have rarely done video/chat interviews. Some clients will ask for this. Many will not.


I think it is good business to add this as an option you provide to clients. But it certainly is not necessary.

Ace Contributor
Philip D Member Since: Feb 15, 2017
6 of 6

Thank you guys! Smiley Happy

It kinda scared me, I was just thinking "Is this a normal thing?". I hate having one interview every few years nevermind having an interview every time I apply for a one or two hour freelance position. I don't know why, but whenever I have an interview I seem to forget that I speak English.

My current position is my only "Permanent" post for this reason. Previously I have gone through recruitment agencies. They normally tend to be more relaxed, start you off for a month to test your abilities and keep you if you work out.