What does this means? "Withdrawn: Job application is cancelled by Upwork"

[majd-yahya]

Yesterday, my proposals is withdrawn by upwork after it suspended for verification action!! I contacted the customer support, and they replied my by sending me the rules of withdrawn proposals and what happens to its connects, and they add me 10 Connects as a one-time courtesy!! but what I want to know, after doing the verification process again, there is no need to withdraw my proposals by upwork!! Why I did not get my proposals active again? I am concerned about facing this again in the future!! is upwork going to withdraw all my proposals when any verfication process is needed?

[JoanneP]

Hi Majd, 

I checked and it looks like our team has already replied to your ticket to provide you more information regarding the proposals being withdrawn. Please check your ticket number: 29882733 for more information. I also checked that you submitted another ticket. One of our agents will update you directly on your ticket. 

[shaimaabl]

Hi! 

I have the same problem, I got verified today but my proposals are withdrawn. Can you please check! 

Thank you 

[AndreaG]

Hi Boulahri,

It looks like you were not able to complete the verification before the due date. When this happens your account is placed on a temporary hold until you're able to verify. If this happens, any submitted proposals are withdrawn.