What is the issue with support.work.com ?
Whenever, I try to visit any page in support.upwork.com it rediects me to https://support.upwork.com/hc/en-us?code=0a4307ca5628ddd4c5fd83872148097e
I am also not able click on Contact Us button and If I ask chatbot to create an email ticket it replies me (even after logging in with my account) : "I'm sorry. Please log in to your Upwork account first and then come back so I can help you create an email ticket."
Please help me out with this asap.
Solved! Go to Solution.
Could you please let me know what issues or questions you have and I'll make sure to escalate your concern/issue to the correct department?
Additionally, one of our team members will reach out to you directly via a support ticket to further investigate the issue you described.
Hey Aleksandar D,
Thanks for Replying.
I am having a issue with an error coming in my account.
Error is highlighted in a Yellow box in attached screenshot.
Due to tax laws in India we have to provide some details like Aadhar No. or PAN No. to upwork.
Although I have provided the details of My Pan Card Details in Tax Information section inside user settings. But, this error is still coming in my upwork account.
Thanks for following up. It's not an error, but a notification letting you know about this update. As you already added your PAN number, you can go ahead and close the notification.