Jul 11, 2018 05:36:09 AM by Pety Ialimijoro R
Hi everyone, so I've just finished an hourly project(from Monday to Wednesday) and my clients have already ended the contract and leave some feedback.
However, when I check my reports home page, the job is still in progress, Feedback and the amount earned isn't still visible on my profile. Moreover, the amount isn't on the pending status but still in Work in Progress.
When will be all these information visible on my profile and when will be my earning moved to the pending status?
Thank you for replying
Solved! Go to Solution.
Jul 11, 2018 05:50:42 AM by Petra R
@Pety Ialimijoro R wrote:Hi everyone, so I've just finished an hourly project(from Monday to Wednesday) and my clients have already ended the contract and leave some feedback.
However, when I check my reports home page, the job is still in progress, Feedback and the amount earned isn't still visible on my profile. Moreover, the amount isn't on the pending status but still in Work in Progress.
When will be all these information visible on my profile and when will be my earning moved to the pending status?
Familiarise yourself with the weekly billing cycle...
The work week has not ended yet, so the client will be charged next Monday. Then the review phase runs until Friday and then moved into Pending until the following Wednesday, when it will become available.
The contract and feedback will become visible after the client has been changed.
Jul 11, 2018 05:50:42 AM by Petra R
@Pety Ialimijoro R wrote:Hi everyone, so I've just finished an hourly project(from Monday to Wednesday) and my clients have already ended the contract and leave some feedback.
However, when I check my reports home page, the job is still in progress, Feedback and the amount earned isn't still visible on my profile. Moreover, the amount isn't on the pending status but still in Work in Progress.
When will be all these information visible on my profile and when will be my earning moved to the pending status?
Familiarise yourself with the weekly billing cycle...
The work week has not ended yet, so the client will be charged next Monday. Then the review phase runs until Friday and then moved into Pending until the following Wednesday, when it will become available.
The contract and feedback will become visible after the client has been changed.