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cvick108
Community Member

Where do I go to see if I have been paid manual hours from a specific client?

Where do I go to see if I have been paid manual hours from a specific client?  I see an invoice but not payment.  Do I need to ask for payment?

ACCEPTED SOLUTION

Hi Connie, 

 

Please click on the reference ID and you will be able to view the description for each invoice for reference.

~ Joanne
Upwork

View solution in original post

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Connie,

 

While Manual time does not qualify for Hourly Payment Protection, it is processed the same way as tracked time, automatically. 

 

If the client did not dispute your manual added time it was processed automatically as per the Weekly Billing Cycle.

 

You should be able to locate the invoice under your Transaction history.

 

Thank you!

~ Bojan
Upwork
cvick108
Community Member

So are you saying when I see an invoice under the transaction history, that means I was paid the amount listed on that invoice?

Hi Connie, 

 

Please click on the reference ID and you will be able to view the description for each invoice for reference.

~ Joanne
Upwork
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