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05418cf1
Community Member

Where is my earning going?

Hi, I am new to Upwork and I keep being charged a “membership fee” of $12.00 every week. I want someone to contact me to explain what is happening.

Thank you

Kind regards

Maleeha
3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Maleeha,

 

I checked your account and the recent charges are for purchasing connects. You can review these transactions by going to settings>membership & connects. Let us know if you have further questions. Thank you. 

~ Joanne
Upwork
05418cf1
Community Member

Thank you for your email. Can I buy my connects from my credit card rather
than my earning?

Hi Maleeha,

 

All freelancers can purchase connects with a prepaid card or a credit card as well. Thank you.

~ Goran
Upwork
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