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While trying to Close my client account, it also closed my freelance account.

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Active Member
Shail S Member Since: Feb 11, 2019
1 of 6

Hi, I was trying out the client account, i wasn't into it. so i closed the client account but it seems that it also closed my freelance account. Now i have created another account but i want my old account back.

 

New Id is    **Edited for Community Guidelines**

Old id is **Edited for Community Guidelines**

 

Please Help

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 6

Hi Shail,

 

Your old account is reopened and your new one will be closed as having more than one account is not allowed, thank you.


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View solution in original post

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Dhruve S Member Since: Mar 21, 2019
3 of 6

Hi there,

 

I just had this probem too.

 

Is there any way I could get my freelancer account back, and close this one?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Hi Dhruve,

 

Yes, your Freelancer account has already been restored. Please do close your new account in order not to violate Upwork's ToS.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Shivam B Member Since: Apr 3, 2020
5 of 6

Hi,

I have the same problem.

How can I get my old account back and close this account.

Old Account Username: **Edited for Community Guidelines**

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
6 of 6

Hi Shivam,

 

I see that our support team has already helped you with that. Could you please go ahead and close this new account you created so that you don't have any duplicates?

 

Thanks!

~ Valeria
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