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shethshail
Community Member

While trying to Close my client account, it also closed my freelance account.

Hi, I was trying out the client account, i wasn't into it. so i closed the client account but it seems that it also closed my freelance account. Now i have created another account but i want my old account back.

 

New Id is    **Edited for Community Guidelines**

Old id is **Edited for Community Guidelines**

 

Please Help

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Shail,

 

Your old account is reopened and your new one will be closed as having more than one account is not allowed, thank you.

~ Goran
Upwork

View solution in original post

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Shail,

 

Your old account is reopened and your new one will be closed as having more than one account is not allowed, thank you.

~ Goran
Upwork

Hi there,

 

I just had this probem too.

 

Is there any way I could get my freelancer account back, and close this one?

Hi Dhruve,

 

Yes, your Freelancer account has already been restored. Please do close your new account in order not to violate Upwork's ToS.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
1796b293
Community Member

Hi,

I have the same problem.

How can I get my old account back and close this account.

Old Account Username: **Edited for Community Guidelines**

Hi Shivam,

 

I see that our support team has already helped you with that. Could you please go ahead and close this new account you created so that you don't have any duplicates?

 

Thanks!

~ Valeria
Upwork
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