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laurenpr82
Community Member

Who to speak to in regards to connects refunded!

Just recently I had a proposal that was canceled due to the client not following the Terms of Service. Is there anyway I can get those connects refunded to my account?

 

There was another situation where the client didn't hire, do i still get a refund? 

 

I would like to know

2 REPLIES 2
jahanzaib_mughal
Community Member

yes i agree, you should have your connects back in your account. i am sure you will get them back.

stay blessed pro..

BojanS
Community Manager
Community Manager

HI Lauren,

 

We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here and check your connects history for more details about the refunded connects.

 

Thank you!

~ Bojan
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