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Sami's avatar
Sami H Community Member

Why am I unable to access my account? Email invalid, username is incorrect. Why is this happening?

My account that I can't log in with is **Edited for Community Guidelines**, but I'm positive it's my username.

1 REPLY 1
Joanne's avatar
Joanne P Retired Team Member

Hi Sami,

 

I checked the email address you shared, and unfortunately, I was unable to locate any account associated with it. Could you please check again? You can also send me a PM with more information by clicking on my name. Thank you!

~ Joanne
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