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Why can't I get past the "3 things you should know" screen?

Active Member
Dina F Member Since: Mar 2, 2019
1 of 4

please see attached...only one thing is listed and I can't click past it.

Community Guru
Martina P Member Since: Jul 11, 2018
2 of 4

Dina F wrote:

please see attached...only one thing is listed and I can't click past it.


Weird, never seen that screen. Why don't I need to know the 3 things?

Community Guru
Kholleras I Member Since: Nov 24, 2015
3 of 4

Have you checked the box "Yes, I understand"? It appears after the list of 3 things. If you can't scroll down the list, try decreasing your font size so that more of the text fits onto the screen. After you check the box, you should be able to click the submit button.

Community Guru
Mary H Member Since: Jul 21, 2018
4 of 4

Hi Dina,

 

Please resize (maximize) your window or use different browser. Feel free to reply to this post if the issue persists. 

- Mary
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