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Why must I upload a photo with my face?!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
31 of 57

Hi Geoffrey,

 

You can update your profile image at any time by going to your profile > hover over your image > click on the pencil case. You can also check out our blog post about: A How-To Guide for Your Perfect Profile Picture. Thank you.


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d49c7933
Active Member
Safa F Member Since: Feb 19, 2020
32 of 57
I created a new account just now but I want to upload my profile picture with niqab, as I wear a veil. Can you please guide me on the procedure for this so that I get approved?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
33 of 57

Hi Safa,

 

Thank you for reaching out to us. Could you please try again to upload your profile photo with niqab. Let us know if you need any further assistance.

 

Thank you!


~ Bojan
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d49c7933
Active Member
Safa F Member Since: Feb 19, 2020
34 of 57

Thank you.

How about now, Is this picture okay?

Do I need to further verify, so that I may not ruin my chances of getting approved.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
35 of 57

Hi Safa,

 

I'm glad to hear that you were able to upload your profile photo. At the moment you are not required to complete any verification process. The team will let you know if there is a need for any verification process in the future.

 

Thank you!


~ Bojan
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rimsha-iqbal
Active Member
Rimsha I Member Since: Jan 13, 2021
36 of 57
Please help me I am unable to upload a profile photo in veil. It creates problem for me to get start work on upwork
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
37 of 57

Hi Rimsha,

 

I checked and it looks like we already enabled you to upload your picture with a veil once. Do you need to change your picture? If so, please let us know so we can assist you further.

 

Thanks!

~Andrea
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rimsha-iqbal
Active Member
Rimsha I Member Since: Jan 13, 2021
38 of 57
Thanks a lot, it works now. I have successfully updated my veil profile photo.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
39 of 57

Hi Ayesha,

 

One of our team members will reach out to you directly to assist you with your request.

 

Thank you for reaching out to us.  


~ Bojan
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salmageek
Active Member
Salma H Member Since: Apr 10, 2018
40 of 57

@Melissa T wrote:

Oh, Salma, this is a tricky one, right? I'm all for you earning your own income. I'm all for women all over the world, however they choose to present themselves, earning their own income. But, the rules of this platform are that you have to show your face in your profile photo. The "human element" in online freelancing is an important one for various reasons: the internet is largely impersonal and work is very personal, being able to see the face of the person with whom you are working brings the project from the anonymous internet into the realm of actual work done by actual people, it engenders trust. While your niqab in no way makes you less human, it does cover up a very defining human feature - your face. It's the same reason freelancers are not allowed to use profile photos in which they are wearing sunglasses - they visually obscure the face and serve to conceal identity. 


 

I totally understand your point of view and I'm not against it. I would like my customers to build trust in me too of course. But It doesn't make sense to give up one of my beliefs in exchange to that right?

Like I said, there are lot of "more reliable" methods to verify my identity without having to upload a photo of my face, like verifying my idenity and face with my National ID through customer support or something like that (like I did in other websites) instead of posting a public picture to all people.

Thanks for your reply and respecting my way of representing myself.