Feb 17, 2021 02:18:31 AM by Abdul K
My profile isn't showing online for 2 days.
How I get rid of that. Can anyone get the support center link?
Solved! Go to Solution.
Feb 17, 2021 02:24:19 AM by Goran V
Hi Abdul,
To update your status from Invisible to Online, you will need to click on your photo at the top right corner and click on "Online". After this, the dot next to your image should be green. Thank you.
Feb 17, 2021 02:24:19 AM by Goran V
Hi Abdul,
To update your status from Invisible to Online, you will need to click on your photo at the top right corner and click on "Online". After this, the dot next to your image should be green. Thank you.
Feb 17, 2021 03:21:34 AM by Goran V
Hi Abdul,
Could you please share more details with me about the problem you`re experiencing? DId you try clearing your cache and cookies or logging in via another browser? Thank you.
Feb 17, 2021 03:50:18 AM by Abdul K
I have tried clearing cookies and logged in on other browsers. But not working. What do I do now?
Feb 17, 2021 03:57:32 AM by Goran V
Hi Abdul,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Nov 24, 2021 08:23:42 AM by Faizan M
Hi
I am facing same problem my profile signal also in grey not green. Can you help?
Best Regard
Faizan Meran
Nov 24, 2021 09:34:57 AM by Andrea G
Hi Faizan,
Could you please confirm if you've updated your status from Invisible to Online and it still shows grey?
Jul 6, 2023 04:21:34 PM by Arjay M
Hi Subroto,
Could you please updating your status from Invisible to Online? You may also try clearing your cache and cookies. Let us know if the issue persists and we'll look further into that for you. Looking forward to your confirmation.
Oct 19, 2022 09:35:06 AM Edited Oct 19, 2022 09:38:08 AM by Pavlo D
Hi,
It seems I have the same problem as the topic starter.
In my case, none of your pieces of advice work.
Your helping hand would be much appreciated.