Why was money taken from my card when I was adding my card to up work????? That money was to be paid to my freelancer that I will be hiring... If money was gonna be taken off my card to just add it. I wouldn't want to continue... I would like a refund of the **Edited for Community Guidelines** that was taken.. Thank you
When a client adds a credit card as a billing method, they need to verify it by entering 2 verification amounts they were charged into a verification form. The verification amounts are refundable. It looks like you have already verified your card and the refund of the amounts is being processed.
@Lezlie P wrote:
Okay so I’ll be receiving the refund????
Of course 🙂 It is refunded straight away 🙂 Read this
When you add a credit card, you may need to verify your card via 2 small charges:
Important: Entering the wrong amounts three times will place your card on hold until you complete verification with the support team.
If your credit card statement is presented in a currency different from US Dollars, we have added the USD amounts in the description of the verification charges. Please refer to the above graphic and the USD charge amounts will appear in the description: x.xx- x.xx. Enter the USD amounts rather than local currency amounts to verify your card.
Note: If you are required to complete credit card verification, you must verify your card within seven days. Otherwise any contracts in progress will be paused until you complete verification.