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Will the funds deducted from my visa for Verify Payment Option be refunded?

0c95a75b
Active Member
John C Member Since: Apr 29, 2019
1 of 3
I have just verified my payment option but it has deducted $15 to verify. Will this be refunded to my card?
michael_skaggs
Community Guru
Michael S Member Since: Aug 29, 2017
2 of 3

From https://support.upwork.com/hc/en-us/articles/211068038-Add-a-Credit-Card

 

Will the verification charges be refunded?
  • The $10.00 (USD) verification charge will remain as pending while the card is being verified
  • The charges will be refunded to your credit card as soon as it is verified or after the 7th day from the date the card was added if verification is not completed, unless you have an outstanding balance on Upwork
  • If you have an outstanding balance on Upwork, the verification charges will be applied to that pending balance automatically
 
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 3

Hi John, 

I would also like to confirm that this has already been credited back to your account on 29-April, and should reflect on your bank account after 5-business days. 


~ Avery
Upwork
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