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c27e0aec
Community Member

You don't have a valid billing method on file with Upwork. Please correct this before making an offe

hi, i cant seem to deposit money into escrow. the error message that keeps popping up is "You don't have a valid billing method on file with Upwork. Please correct this before making an offer." . i want to deposit via debit card

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Elingeishwaran,

 

A member of our customer support team will reach out to assist you further via email Thanks!

~ Joanne
Upwork
0aa2934e
Community Member

I have this same problem, I want to make a deposit for a job and it won't let me. He tells me I have no methods of payment and I already added 3 methods.

AveryO
Community Manager
Community Manager

Hi Rafael, 


I checked your billing methods and can confirm that the transactions were declined on our end. Please make sure that the information you provided for your billing method is correct. You may also contact your local bank directly for more information on why the transaction was declined.


~ Avery
Upwork
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