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9092defd
Community Member

You don't have a valid billing method on your file with upwork

Hi I created an upwork account yesterday, added a billing method but when I try to hire a freelancer, I get the message that I don't have a valid billing method on my file with upwork. Please how do I verify this. Thanks
1 REPLY 1
NikolaS
Moderator
Moderator

Hi Abere,

 

I am sorry for the late response. It looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the funding. Please contact your card-issuing bank to confirm if they allow recurring transactions on your debit cards as Upwork payments are classified as ‘recurring’. Thank you for your patience.

 

~ Nikola
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