Thank you for reaching out to us, Paul.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with this concern.
I apologize for the delay. Please know that the team is currently reviewing your account, and should there be any issues, they will reach out to you through an email.
I have a similar issue, when I try to submit a proposal, i goot the following message :
"We were unable to process your proposal due to missing address information. Add your full address."
But my full address is already in my profile, so I am stuck, please help.