Jun 15, 2021 01:52:12 AM by Karen F
Hi I'm new to Upwork (I had an old account on another email address years ago but I think there were some issues with payment and ID and I quit), and I have filled in a profile and made a proposal for a job, but I have the above message at the top of my screen, and I'm not sure why my account has been suspended or what I can do about it. The automated help function certainly hasn't helped!
Jun 15, 2021 02:14:01 AM by Goran V
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.
Jun 15, 2021 01:52:29 PM by Luiggi R
Sorry about the delay in getting back to you. You should have now received a message from the team via a support ticket. They'll assist you further.
Jun 17, 2021 04:54:43 AM by Karen F
Hi there, one of your team said to reach out on the old email address which I haven't used for five years, which apparently you can't delete. So here I am, on the old email address that I don't want to use. Can someone please help me with this problem before I disappear for another five years because this website is so frustrating and convoluted?
Jun 17, 2021 05:15:37 AM by Aleksandar D
We'll have one of our agents reach out directly via a support ticket to assist you further with your account.