Your payment could not be processed. Please choose an alternate payment method or retry again later.

[d39c5106]

Your payment could not be processed. Please choose an alternate payment method or retry again later.

i am getting this notification while i am trying to add connects in my account. plz do the needful.

[JoanneP]

Hi Parvez,

I checked and it looks like the transaction was declined. Please reach out to your card issuing bank so that they can check the specific decline error. 

[d39c5106]

Hi,

Is Visa debit card do not accept upwork?

Parvez D

[PradeepH]

Hi Parvezshah,

We accept Visa debit cards. You may want to contact your bank to check the available funds and permissions to complete an international transaction. 

Thank you,

Pradeep

[d39c5106]

Hi Team,

As you have mentioned that i have to maintain the funds and have to activate the international transaction, these both activities done by my side yet the same error occured while processing for the activation of profile or buying connects, plz help

[PradeepH]

Hi Parvezshah,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep