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jacklyn_mondares
Community Member

account suspended

I'm just new here to Upwork and I just recently checked that my account is suspended. Please help

2 REPLIES 2
prestonhunter
Community Member

Having your account suspended typically means that Upwork wants you to do something in order to restore your account to normal operation.

 

It might be something very simple, such as ID verification or video verification.


Look for instructions from Upwork in email, spam folder, on top of Upwork page, Bell icon, Question Mark icon, Help & Support section, etc.

BojanS
Community Manager
Community Manager

Hi Jacklyn,

 

I checked this for you and our team has reached out to you already regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

 

Thank you.

~ Bojan
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