amount is pending

[fizzazaidi]

hi, I am a new freelancer and I earned some money but the balance is still in pending stage, when will I get paid? also I activated my payoneer account but my profile is showing it inactive .plz guide

[BojanS]

Hi Fizza,

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

These funds will become available for withdrawal as shown under the date details. Once funds become available in your account balance, you'll be able to use the Get Paid Now button under the available tab and withdraw the funds to the payment method you set up on your Get Paid page, under Settings. 

Thank you!