Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

can't change name

Highlighted
Active Member
Vlad M Member Since: Jun 22, 2020
1 of 6

Hello, I want to change my name in the profile, because the first time I wrote it incorrectly, I changed the name in the settings, but the name has not changed in my profile, please replace my name that is on written in the profile

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Vlad,

 

Just to confirm, your name change request was approved. Please clear your cache and cookies and login again. If you`re still seeing your old name on your profile, let me know. Thank you.


Untitled
Highlighted
Active Member
Vlad M Member Since: Jun 22, 2020
BEST ANSWER
3 of 6
Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Vlad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your name. Thank you.


Untitled
Highlighted
Active Member
Ayesha S Member Since: Oct 2, 2020
5 of 6
Hy...i want to remove the prefix (dr) from ny first name... please remove it...
Highlighted
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
6 of 6

Hi Ayesha,


Thank you for reaching out to us. If you need to update your name, please go to Settings  Contact Info to edit your name. Please let us know if you need further assistance. 


Thank you,

~ Nikola

Untitled