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drakenathan1001
Community Member

cannot verify my account unless I change my country

I signed up when I was in the US but never set up a profile. I now live in Thailand, and when I login, I only have the option to set up my profile and cannot change my location. Therefore, it keeps asking me for a US phone number which I don't have so I am stuck in a catch 22. I need a US number to verify so I can get out the set up phase to change my country but I cannot verify my account unless I change my country. Who designed that?? Smiley Frustrated

3 REPLIES 3
crayhernandez
Community Member

Hi Nathan,

 

I'd like to check this further for you. Please send me a PM by clicking on my name. Thank you!

 

Hi Mary,


Just sent you a PM regarding the same. Please Look Forward Into It. Thank you!

petra_r
Community Member


Nathan D wrote:

I signed up when I was in the US but never set up a profile.


You signed up yesterday.

Very recent move, was it?

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