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polileon
Community Member

cant add portfolio project on my profile

cant add new work in my profile...it says :"Once you've completed contracts on Upwork, you'll be able to link your work." what contract is talking about?

11 REPLIES 11
AleksandarD
Community Manager
Community Manager

Hi Palina,

 

Thanks for reaching out to us. I tried to replicate the issue by was unable to do so. Could you please try clearing your cache and cookies or using a different browser? Let us know if the problem persists.

 

Thank you.

~ Aleksandar
Upwork

I am facing the same issue. Cleared the cache & cookies, still the same.

I have attached a screenshot for reference.Portfolios_editor.png

Hi Anurag,

 

A freelancer won't be able to add a new portfolio item or edit an existing one without adding a Specialized Profile because we are encouraging freelancers to create Specialized profiles. Specialized profiles allow freelancers to better describe the work they do and showcase their skills, portfolio items, and previous work experience in a format that helps clients find the best freelancers for their specific projects.

 

Thank you!

~ Bojan
Upwork
aanilaa
Community Member

hi there!

I have made my specialized profile some days ago. now I want to add my portfolio but unable to add it. kindly let me know if I'm doing something wrong. (cleared cache and cookies)

g_vasilevski
Retired Team Member
Retired Team Member

Hi Anila,

 

Are you receiving any errors on your end? If yes, please share the text of the error here so that I can assist you further. Thank you.

~ Goran
Upwork

there is no option to proceed.
g_vasilevski
Retired Team Member
Retired Team Member

Hi Anila,

 

I'm not sure what you're referring to exactly. However, please go to your general profile and add your portfolio item. Once your item is listed under your general profile you can go to your Specialised profile and publish it as well. Thank you.

~ Goran
Upwork

Same problem with my account too. I can't add a portfolio to my Upwork account. There is no button to select template now. I have added 4 portfolios already, but not anymore. What is the reason?Screenshot 2021-05-25 231614.png

Hi Musaddiq,

 

Thank you for reaching out to us. I checked but could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser? Please let us know if the issue persists. 

 

~ Nikola
Upwork

Hi, I'm having the same issue.  I completed a job for a client, and when I try to add the article to my portfolio, it says, "Once you've completed contracts on Upwork, you'll be able to link your work.."  Is this because the client hasn't allowed it?  I cleared my cache and restarted the browser, and I see no other suggestion on this feed as to what it could be.  Thanks!  

Hi Krystal, 

Thank you for patiently waiting. A member of the Customer Support Team has reached out to you through a support ticket which you can access here. Please don't hesitate to post any related concerns on the same ticket thread so that the team handling your case can assist you.


~ Avery
Upwork
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