Jul 20, 2019 08:14:02 PM by Palina L
cant add new work in my profile...it says :"Once you've completed contracts on Upwork, you'll be able to link your work." what contract is talking about?
Jul 20, 2019 10:26:57 PM by AleksandarD A
Hi Palina,
Thanks for reaching out to us. I tried to replicate the issue by was unable to do so. Could you please try clearing your cache and cookies or using a different browser? Let us know if the problem persists.
Thank you.
Jun 29, 2020 12:07:34 PM by Anurag G
I am facing the same issue. Cleared the cache & cookies, still the same.
I have attached a screenshot for reference.
Jun 29, 2020 12:50:15 PM by Bojan S
Hi Anurag,
A freelancer won't be able to add a new portfolio item or edit an existing one without adding a Specialized Profile because we are encouraging freelancers to create Specialized profiles. Specialized profiles allow freelancers to better describe the work they do and showcase their skills, portfolio items, and previous work experience in a format that helps clients find the best freelancers for their specific projects.
Thank you!
Apr 20, 2021 04:05:22 AM by Anila L
hi there!
I have made my specialized profile some days ago. now I want to add my portfolio but unable to add it. kindly let me know if I'm doing something wrong. (cleared cache and cookies)
Apr 20, 2021 04:07:46 AM by Goran V
Hi Anila,
Are you receiving any errors on your end? If yes, please share the text of the error here so that I can assist you further. Thank you.
Apr 20, 2021 04:23:20 AM by Goran V
Hi Anila,
I'm not sure what you're referring to exactly. However, please go to your general profile and add your portfolio item. Once your item is listed under your general profile you can go to your Specialised profile and publish it as well. Thank you.
May 25, 2021 11:39:59 AM by Musaddiq H
Same problem with my account too. I can't add a portfolio to my Upwork account. There is no button to select template now. I have added 4 portfolios already, but not anymore. What is the reason?
May 25, 2021 01:50:38 PM by Nikola S
Hi Musaddiq,
Thank you for reaching out to us. I checked but could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser? Please let us know if the issue persists.
Jun 5, 2021 05:53:31 AM by Krystal S
Hi, I'm having the same issue. I completed a job for a client, and when I try to add the article to my portfolio, it says, "Once you've completed contracts on Upwork, you'll be able to link your work.." Is this because the client hasn't allowed it? I cleared my cache and restarted the browser, and I see no other suggestion on this feed as to what it could be. Thanks!
Jun 6, 2021 06:36:01 PM by Avery O
Hi Krystal,
Thank you for patiently waiting. A member of the Customer Support Team has reached out to you through a support ticket which you can access here. Please don't hesitate to post any related concerns on the same ticket thread so that the team handling your case can assist you.